Legal

Privacy
Policy.

Last updated: March 2025
Applies to: innov8workflows.com and all associated pages
Controller: Innov8 Workflows

Contents

Summary: We collect only the information you give us when you fill in a form or use our chatbot. We use it to respond to your enquiry and improve our service. We don't sell your data or use it for advertising. You can ask us to delete it at any time.

Section 01

Who we are

Innov8 Workflows is a UK-based digital agency providing branded website design, workflow automation, AI chatbot deployment, and systems integration services to businesses.

For the purposes of UK GDPR, Innov8 Workflows is the data controller for personal data collected through this website.

Contact: hello@innov8workflows.com

Section 02

What data we collect

Data you provide directly

When you use our contact form or interact with our AI chatbot, we may collect:

Data collected automatically

When you visit our website, certain technical data may be collected automatically, including:

This data is collected via cookies and third-party services. See Section 6 for full details on cookies.

Chatbot interactions

Our AI chatbot is provided by Jotform. When you interact with the chatbot, your conversation data — including any contact details you share — is processed by Jotform on our behalf. Jotform's privacy policy applies to this processing and can be found at jotform.com/privacy.

Section 03

How we use your data

We use the personal data we collect for the following purposes:

We do not use your personal data for marketing without your explicit consent, and we do not sell your data to third parties under any circumstances.

Section 05

Who we share your data with

We do not sell your personal data. We may share it with the following third parties, strictly as necessary to operate our business:

Jotform

Our contact forms and AI chatbot are powered by Jotform, which processes form submissions and chatbot interactions on our behalf. Data submitted through Jotform is stored on Jotform's servers. Jotform is GDPR-compliant. Their privacy policy is at jotform.com/privacy.

GitHub Pages

This website is hosted on GitHub Pages. GitHub may collect basic technical data (such as IP addresses) as part of normal hosting operations. GitHub's privacy policy is at docs.github.com.

Email providers

When you email us directly, your message is processed by our email service provider (Google Gmail). Google's privacy policy applies to this processing.

Legal requirements

We may disclose your data if required to do so by law, or in response to a valid request from a public authority.

All third parties we work with are required to handle your data securely and in accordance with applicable data protection law.

Section 06

Cookies

Cookies are small text files stored on your device when you visit a website. We use cookies to make our website function correctly and to understand how it is used.

Essential cookies

These cookies are necessary for the website to function and cannot be switched off. They are set in response to actions you take, such as remembering your cookie preferences.

Third-party cookies

Our AI chatbot (provided by Jotform) may set cookies on your device when it loads. These cookies are set by Jotform and are governed by their cookie policy.

Managing cookies

When you first visit our website, you will be shown a cookie consent banner. You can choose to accept or decline non-essential cookies. You can also manage cookies through your browser settings at any time — most browsers allow you to block or delete cookies. Note that blocking essential cookies may affect how the website functions.

To manage cookies in your browser:

Section 07

How long we keep your data

We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by law.

When data is no longer needed, we delete it securely.

Section 08

Your rights

Under UK GDPR, you have the following rights regarding your personal data:

To exercise any of these rights, please email us at hello@innov8workflows.com. We will respond within one calendar month.

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) — the UK's data protection regulator — at ico.org.uk or by calling 0303 123 1113.

Section 09

Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If you have reason to believe that your data has been compromised, please contact us immediately at hello@innov8workflows.com.

Section 10

Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read the privacy policy of any website you visit.

Section 11

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will update the "Last updated" date at the top of this page when we do so.

We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Section 12

Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please get in touch: